Terms & Conditions
"Account" means the account successfully opened by the User on the Company's Website or mobile application by inserting information such as name, age, sex, contact details, user name, and password as required to be filled in the platform during the registration process and includes any further changes and additions to the information from time to time.
You shall not use the Website and Mobile Application in order to transmit, distribute, store or destroy material, including without limitation content provided by the Company for any unlawful purpose or in violation of any applicable law, regulation, international law or laws of any other country; or
in a manner that will infringe the copyright, trademark, trade secret or other intellectual property rights of others or violate the privacy, publicity or other personal rights of others, or that is defamatory, libellous, obscene, threatening, abusive or is offensive to users of the Website, such as content or messages that promotes racism, bigotry, hatred or physical harm of any kind against any group or individual; or
That is false or misleading; or that harasses or advocates harassment of another person.
You are also prohibited from violating or attempting to violate the security of the Website and Mobile application including, without limitation the following activities: (a) accessing data not intended for You or logging into a server or account which You are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; (c) attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to Website and Mobile application, overloading, "flooding", "spamming", "mail bombing", "hacking" or "crashing"; or (d) forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. e) Create user accounts by automated means or under false or fraudulent pretenses; f) Create or transmit unwanted electronic communications such as "spam" to other users/customers of the Website and/or Service or otherwise interfere with other User's or Customer's enjoyment of the Website and/or Service; g) Transmit any viruses, worms, defects, Trojan horses or other items of a destructive nature;
Violations of system or network security may result in civil or criminal liability.
REMEDIES WITH THE COMPANY
You understand and agree that the Company or the Website/Health app may review any content and in case the Company finds, in its sole discretion, that the User violates any terms of this Agreement, the Company and/or the Website reserves the right to take actions to prevent/control such violation including without limitation, removing the offending communication or content from the Website and/or terminating the membership of such violators and/or blocking their use of the Website and/or Service.
The Company shall also be entitled to investigate occurrences which may involve such violations and may and take appropriate legal action, involve and cooperate with law enforcement authorities in prosecuting Users/Customers who are involved in such violations.
The User to be entitled to avail the Services shall have to complete the registration process ("Registration Process") as provided below:
The Registration Process involves the creating of a login id by the User.
Registration is mandatory for the Customers and requires them to provide certain basic information about themselves such as name, age, and sex, email address and phone number and accordingly create an Account.
The Customers understand and agree that the Company may screen and verify the information provided by the Customer/User and at its sole discretion, increase the amount or number of information for the Registration Process and may ask for further information even after Registration Process. The Company may in its sole discretion, close the Account, if any information provided is found to be false or the information provided is not sufficient.
CONTENT OWNERSHIP AND COPYRIGHT CONDITIONS OF ACCESS
The contents listed on the Website are (i) User generated content, or (ii) belong to YTC. The information that is collected by YTC directly or indirectly from the End- Users and the Practitioners shall belong to YTC. Copying of the copyrighted content published by YTC on the Website for any commercial purpose or for the purpose of earning profit will be a violation of copyright and YTC reserves its rights under applicable law accordingly.
YTC authorizes the User to view and access the content available on or from the Website solely for ordering, receiving, delivering and communicating only as per this Agreement. The contents of the Website, information, text, graphics, images, logos, button icons, software code, design, and the collection, arrangement and assembly of content on the Website / mobile app (collectively, " YTC Content"), are the property of YTC and are protected under copyright, trademark and other laws. User shall not modify the YTC Content or reproduce, display, publicly perform, distribute, or otherwise use the YTC Content in any way for any public or commercial purpose or for personal gain.
User shall not access the Services for purposes of monitoring their availability, performance or functionality, or for any other benchmarking or competitive purposes
The Company is not responsible for any errors, omissions or representations on any Linked Site. The Company does not endorse any advertiser on any Linked Site in any manner. The Users are requested to verify the accuracy of all information on their own before undertaking any reliance on such information.
COMMUNICATION WITH THE CUSTOMERS/USERS
When you visit the Website or use it to send emails/SMS, provide information or communicate to us, you understand and agree that you are communicating with us through electronic records. You hereby provide your consent to receive communications via electronic records from us periodically or as and when required. Further, you allow us to communicate with you through email or by such other mode of communication, electronic or otherwise as the need may be.
Liability Limitation and availability
The Web app and mobile app ( HealthApp ) provided by YTC to its users is a platform to connect the users with Labs, Hospitals and Doctors or any such service providers. YTC does not guarantee the authenticity of any data uploaded and exchanged between the users and service providers, The communication between the users and service providers using the YTC platform is at the sole risk and responsibility of each user/service provider. YTC will not be liable for any inaccuracy of such communication or data exchanged between the users/service providers.
YTC may, from time to time, need to interrupt the Service for maintenance and other operational reasons, as determined in its sole discretion, and you shall not receive any compensation or refund for such interruptions, and you hereby release and agree to defend, indemnify, and hold harmless YTC and its, affiliates, and subsidiaries and their respective officers, directors, employees, consultants, agents, representatives, professional advisors, and contractors from and against any and all claims, costs (including without limitation attorneys' fees), injuries, losses, or damages arising in connection with such interruptions. Because of situations beyond the control of YTC, YTC cannot guarantee that the Service will be available to you or that the Service will function properly all the time. YTC does not guarantee the safety or integrity of any system connected to its network.
YTC shall not be responsible in any manner for the authenticity of the personal information or sensitive personal data or information supplied by the User to YTC or to any other person acting on behalf of YTC.
The User is responsible for maintaining the confidentiality of the User’s account access information and password, if the User is registered on the Website/ HealthApp. The User shall be responsible for all usage of the User’s account and password, whether or not authorized by the User. The User shall immediately notify YTC of any actual or suspected unauthorized use of the User’s account or password. Although YTC will not be liable for your losses caused by any unauthorized use of your account, you may be liable for the losses of YTC or such other parties as the case may be, due to any unauthorized use of your account.
If a User provides any information that is untrue, inaccurate, not current or incomplete (or becomes untrue, inaccurate, not current or incomplete), or YTC has reasonable grounds to suspect that such information is untrue, inaccurate, not current or incomplete, YTC has the right to discontinue the Services to the User at its sole discretion.
YTC collects, directly or indirectly, and displays on the Website, relevant information regarding the profile and practice of the service providers listed on the Website/HealthApp, such as their specialization, qualification, fees, location, visiting hours, and similar details. YTC takes reasonable efforts to ensure that such information is updated at frequent intervals. Although YTC screens and vets the information and photos submitted by the Service Providers, participating Labs, Hospitals etc, it cannot be held liable for any inaccuracies or incompleteness represented from it, despite such reasonable efforts.YTC has no liability if an appointment is cancelled by a service provider.